CRM Setup & Automation Services | Joe Web Solutions
CRM • Communication • Automation • Customer Journey

Build a CRM that keeps every lead moving toward the next step.

Joe Web Solutions builds complete CRM systems around the way your business actually works. Bring your contacts, text messages, email, calendars, forms, appointments, sales pipeline, follow-up, automation, reporting, and integrations into one organized customer-management environment.

SMS + Email Unified Inbox Calendars + Appointments Forms + Lead Capture
Respond FasterKeep conversations and follow-up connected
Stay OrganizedSee contacts, appointments and opportunities clearly
Automate WorkReduce repetitive tasks and missed follow-up
Interactive CRM Command Center
Customer Operations Console
● Active
Unified ConversationsClick any contact to open a different SMS and email conversation history.
5 conversations
AM
Alex Morgan New Lead • Consultation
SMS
Sales PipelineDrag an opportunity card into a different stage to update the pipeline.
$52.0k active
New Lead 2
Website FormNorthline Group$4,500
ReferralBrightway Co.$2,800
Contacted 2
PhoneSummit Advisory$6,200
EmailWestfield Studio$3,900
Booked 2
ConsultationEvergreen Health$7,500
DemoMetro Auto$5,300
Proposal 2
Proposal SentHarbour Financial$12,000
ReviewingPeak Logistics$9,800
Drag cards between columns • Keyboard: Shift + ← / →
Appointments & CalendarsSelect a date to see available appointment times on the right.
Select a date
MONTUEWEDTHUFRISATSUN
Available Times Thursday, Aug 13

Choose a time for a 30-minute consultation.

Select a time slot
Workflow AutomationSelect a stage, rename it, add another stage, or attach actions from the library.
4 stages
Selected Stage Respond
01 Lead Captured New contact enters the workflow.
+ Add Contact
02 Respond Send confirmation and route the lead.
Send SMS
03 Schedule Guide the lead toward an appointment.
04 Follow Up Continue nurture and internal tasks.
Add Tag
Add an action to Respond Click an action below
Customer HistoryEvery interaction stays connected.
Business VisibilityKnow what needs attention next.
One Customer RecordContacts, activity, appointments, notes and opportunities stay connected.
Faster ResponseReduce the delay between a new inquiry and your next action.
Clear Follow-UpAutomations, tasks and reminders help reduce missed opportunities.
Better VisibilitySee conversations, pipeline movement and customer activity more clearly.
Complete CRM Capabilities

One CRM. Four clear areas of your customer journey.

Instead of thinking about dozens of separate tools, your CRM can be organized into four simple areas: capture and organize leads, communicate and schedule, manage sales and automation, then measure and connect everything.

01
FOUNDATION

Capture & Organize

Turn every inquiry into a structured contact record your team can actually use.

Contacts & customer profiles
Custom fields, tags & segments
Forms, surveys & lead capture
Source tracking & activity history
02
COMMUNICATION

Communicate & Schedule

Keep conversations and appointments connected to the right customer record.

SMS & email messaging
Conversation history & templates
Calendars & booking pages
Reminders, rescheduling & notifications
03
SALES & FOLLOW-UP

Manage & Automate

Give every lead a visible next step while automating repeatable work behind the scenes.

Sales pipelines & opportunities
Tasks, ownership & team follow-up
Workflow automation & triggers
Email nurture, reminders & reactivation
04
VISIBILITY & SYSTEMS

Measure & Connect

Track performance and connect your CRM with the tools your business already uses.

Reporting & conversion tracking
Payments & transaction workflows
Team access & permissions
Integrations, API & webhooks
Need something more specific? Your CRM can be configured around your actual customer journey, team structure, and workflow.
See the CRM in Action

A closer look at how your CRM can work day to day.

Explore a working CRM-style demo. Open reports, search contacts, continue conversations, move opportunities through the pipeline, choose appointment times, and build a simple automation workflow.

Overview

Dashboard & Reports

See lead activity, appointments, pipeline value, conversion performance, and where new opportunities are coming from.

Live CRM snapshot
New Leads
48+14% vs previous period
Appointments
19+8% booking activity
Pipeline Value$
$24.8K+11% open opportunities
Conversion Rate
31%+4.2% qualified to won
Lead & Appointment ActivityCompare new lead volume with booked appointments.
Lead SourcesWhere current opportunities started.
Website38%
Google Ads27%
Referral21%
Social14%
Customer Records

Contacts

Keep customer details, communication history, tags, source information, notes, and sales activity in one organized record.

6 demo contacts
NamePhoneEmailTags
Unified Conversations

Inbox

Open a conversation and send a message. This demo replies automatically so visitors can experience the flow of a connected inbox.

Messaging ready
AM
Alex MorganNew Lead • Consultation
SMS
Sales Pipeline

Move opportunities as work progresses.

Drag opportunity cards between stages. On mobile, use the stage selector inside each card.

Drag & drop enabled
Scheduling

Calendar & Appointment Booking

Select a date, choose an available time, and create a sample appointment without leaving the CRM workspace.

Availability synced
Month
SunMonTueWedThuFriSat
Workflow Builder

Build a simple automation.

Choose a trigger, add workflow stages, and see how a CRM can organize repeatable follow-up without hiding the process from your team.

Workflow draft
Add an action to the workflowClick any action below
CRM & WEBSITE PLANS

Choose the system your business needs now.

Start with a complete CRM system, or bring your website and CRM together in one connected plan built to capture leads, organize follow-up, manage appointments, and support growth.

01 CRM ONLY
Core System

Complete CRM System

One organized place to manage leads, customers, conversations, appointments, sales activity, automation, and follow-up.

$ 139 per month
IncludesComplete CRM setup
Best forBusinesses with a website
What’s included Configured around your workflow
Customer managementContacts, records, custom fields, tags, and segmentation
SMS & email conversationsUnified inbox, conversation history, and reusable templates
Appointments & lead captureCalendars, booking, reminders, forms, and surveys
Sales pipelineOpportunities, lead sources, tasks, assignments, and activity tracking
Automation & follow-upWorkflows, reminders, internal notifications, nurture, and reactivation
Reporting, connections & supportDashboards, integrations, data import, team access, and ongoing CRM support

A strong fit if your website is already in place and your priority is improving lead management, follow-up, and customer organization.

Choose CRM Plan
Third-party usage fees are separate.

Usage-based or external service charges—such as SMS/MMS, email delivery, premium integrations, and other third-party services—are not included in the monthly plan price and must be covered by the client. Any separately purchased communication service is also the client’s responsibility.

CRM Questions

Questions before building your CRM?

The right CRM setup depends on your current process, team, customer journey, communication needs, data, and the systems you already use.

Can you build a complete CRM system for my business?

Yes. The CRM can include contact management, customer history, SMS, email, calendars, appointment workflows, forms, surveys, pipelines, opportunities, automation, tasks, reminders, reporting, integrations, team access, and other functions needed for your business process.

Can you set up text messaging and email inside the CRM?

Yes. Text messages, email activity, templates, notifications, follow-up, and customer conversation history can be organized and managed from the CRM.

Can you connect appointment calendars and booking forms?

Yes. Calendars, availability, booking pages, reminders, rescheduling, cancellation logic, forms, surveys, and appointment follow-up can be built into the customer journey.

Can you migrate my existing contacts and customer data?

Yes, when the source data is suitable for migration. Existing records can be reviewed, cleaned, mapped to the new CRM structure, imported, and checked before the team begins using the system.

Can you automate lead follow-up and appointment reminders?

Yes. Workflows can be built for new lead responses, appointment confirmation, reminders, missed appointments, nurture, reactivation, internal notifications, sales follow-up, customer onboarding, and other repeatable processes.

Can the CRM connect with my website and other tools?

Yes. Compatible websites, forms, calendars, advertising sources, spreadsheets, reporting tools, external applications, APIs, webhooks, and automation systems can be connected where appropriate.

Can different team members have different responsibilities or access?

Yes. Users, ownership, responsibilities, access levels, assignment logic, alerts, and team workflows can be structured so the CRM matches the way your organization works.

Do you provide training and ongoing CRM support?

Training, documentation, workflow testing, cleanup, optimization, troubleshooting, reporting improvements, and ongoing CRM support can be included depending on your project and support requirements.

Ready for a Better CRM?

Build a CRM that gives your team a clear view of every customer and every next step.

Tell Joe Web Solutions how leads currently enter your business, how your team communicates, how appointments are booked, how sales are tracked, and where follow-up breaks down. We can map the process and build the CRM around it.

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